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Garmin Reviews

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Overall Rating

4.4
13 Reviews
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About Garmin

Garmin International is a company that offers a wide range of products and services. Their product line includes GPS running and triathlon smartwatches such as the Forerunner 955 Solar and Forerunner 255 series, which are designed to help users train smarter and run their best race. They also offer the Forerunner 55, an easy-to-use GPS running smartwatch that encourages healthy lifestyles.

In addition to smartwatches, Garmin provides Tacx NEO 2T Smart trainers and Tacx NEO Motion Plates for indoor cycling. They also have the Garmin Navionics+, which offers high-quality marine cartography of coastal features, lakes, rivers, and more. For those who own an RV or towable trailer, Garmin offers the RV 1095, an easy-to-use navigator with a 10” display, custom routing, and aerial views of campgrounds.

Garmin also has a new Forerunner 165 series running smartwatch with an AMOLED display and the Venu 3 series GPS smartwatches that offer personalized health insights. They also offer the HRM-FIT Heart Rate Monitor designed for women and the Index BPM, a compact, clinically validated smart blood pressure monitor with optional Garmin Connect integration.

In terms of services, Garmin offers technical support, product setup assistance, product information and guidance, and warranty and repair services. They have a dedicated team of experts committed to providing exceptional assistance and guidance to Garmin users worldwide. They strive to resolve queries and concerns promptly, ensuring a seamless experience with Garmin products. Garmin also has a support center where users can find answers to frequently asked questions and resources to help with all of their Garmin products..

Garmin Pros & Cons

Pros:

  • Accurate and Detailed Tracking: Garmin devices are known for their accurate and detailed activity tracking, particularly in outdoor activities.
  • Durable Design: The watches are praised for their unbreakable design and long battery life, with some models lasting up to two weeks.
  • Innovative Features: Garmin watches often include innovative features like adaptive training plans, wrist-based running power, and dynamic tracking.
  • Customer Service Efforts: Some users have reported positive experiences with customer service, such as receiving helpful support and workarounds for issues.

Cons:

  • Customer Service Issues: Many users have reported poor customer service experiences, including difficulty in resolving issues and unhelpful support.
  • Limited Smartwatch Functionality: Some reviewers have noted that the smartwatch functionality is still limited compared to other devices.
  • Price: Garmin watches are generally expensive, which can be a significant drawback for many consumers.
  • Software Updates: Some users have experienced issues with updating software, particularly if they only have a tablet and not a computer.
  • Auto-Renewal Practices: There have been complaints about auto-renewal practices without customer authorization, leading to unexpected charges.

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Garmin Customer Reviews (13)

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Tobias Toft
Tobias Toft
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Feb 9, 2023
Sophia Stewart
Sophia Stewart
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Feb 9, 2023
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Nettie Green
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Feb 8, 2023
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Feb 7, 2023
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Shirley Jewell
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Feb 7, 2023
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Feb 6, 2023
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Feb 6, 2023
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Feb 5, 2023
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Feb 5, 2023

Garmin Customer’s Q&A

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Garmin Features and Benefits

Key Features and Benefits of Garmin Smartwatches:

  1. Heart Rate Variability (HRV) Status:

    • Tracks HRV to monitor stress and recovery levels, providing insights into your body's readiness for physical activity.
  2. Training Status:

    • Analyzes daily data, including VO2 max, HRV status, and training load, to give a comprehensive picture of your fitness level and provide specific guidance for improvement.
  3. Training Readiness:

    • Determines your readiness for a challenging workout based on factors like sleep quality, recent activities, HRV status, and stress history.
  4. Body Battery Energy Monitoring:

    • Measures your physical activity, stress, rest, and sleep to indicate your energy levels on a scale of 1–100, helping you manage your energy resources effectively.
  5. Sleep Score:

    • Tracks sleep quality, providing insights into how well you slept and its impact on your overall health and fitness.
  6. Recovery Time:

    • Provides personalized insights into how long it will take for your body to recover from physical activities, considering sleep tracking data.
  7. Daily Suggested Workouts:

    • Offers daily running or cycling workouts tailored to your current training load, recovery time, and recent workout profiles.
  8. Stress Score:

    • Measures stress levels using heart rate and HRV data, providing a stress score from 0–100 to help manage stress.
  9. Menstrual Cycle Tracking:

    • Helps women track their menstrual cycle, which affects nutrition, training, and general health.
  10. Pregnancy Tracking:

    • Monitors daily symptoms, mood, baby movement, weight gain, and provides tips for exercise and nutrition during pregnancy.
  11. Real-time Stamina:

    • Measures your capacity for performance on a scale of 0–100%, considering recent and longer-term activity history and fitness levels.

These features collectively help users understand their body's performance, manage stress and recovery, and optimize their training and health metrics.

Garmin Pricing

Garmin offers various pricing plans for different services, including:

  • Connext Satellite Services:

    • Garmin Connext Weather 150: $79.99 (USD), $119.99 (AUD), $129.99 (NZD) per month (annual contract) for aircraft operating up to 150 hours a year.
    • Garmin Connext Weather 400: $174.99 (USD), $259.99 (AUD), $279.99 (NZD) per month (annual contract) for aircraft operating up to 400 hours a year.
    • Garmin Connext Weather 800: $249.95 (USD), $369.99 (AUD), $399.99 (NZD) per month (annual contract) for aircraft operating up to 800 hours a year.
    • Garmin Connext Advanced: $799.00 (USD), $1300.00 (AUD), $1450.00 (NZD) per month (annual contract).
  • Position Reporting: $20.00 (USD), $30.00 (AUD), $35.00 (NZD) per month.

  • Connext Aircraft Maintenance Reports:

    • Wifi Transmission (GDL 59): Free.
    • Iridium Transmission (GSR 56): $50.00 (USD), $70.00 (AUD), $75.00 (NZD) per month.
  • InReach Consumer Subscription Plans: Pricing varies based on the specific plan chosen, with free 30-day returns available.

  • Garmin Pilot Plans & Pricing: Simple annual plans for up to 3 devices, with several regional plans available.

For detailed pricing information, please visit the Garmin website at garmin.com.

Garmin FAQs

FAQ

Garmin Alternatives

Top 10 Garmin.com Alternatives:

  1. Strava.com - A popular platform for runners, cyclists, hikers, and other active individuals, with 46.4M monthly visits.
  2. Suunto.com - Known for its adventure watches, offering high-quality sports tracking and a battery life of up to 26 days.
  3. Polar.com - Offers advanced training metrics and a strong fitness ecosystem, including the Polar Vantage V3.
  4. Coros.com - Provides rich fitness tracking for both indoor and outdoor workouts, with models like the Coros Apex 2 Pro.
  5. Apple Watch Ultra 2 - A top smartwatch with advanced training load features, though it has limited battery life.
  6. Amazfit T Rex 2 - A tough and reliable option with good indoor and outdoor tracking performance.
  7. Withings ScanWatch 2 - Known for its beautifully made design and good sleep tracking.
  8. Zwift.com - A virtual cycling app that integrates with various fitness trackers and offers training plans.
  9. TrainingPeaks.com - A platform for endurance training and strength conditioning, with a focus on detailed analytics.
  10. Suunto Race - A comprehensive sports watch with over 95 sports modes and a battery life of up to 26 days.

These alternatives offer a range of features and functionalities that can serve as effective substitutes for Garmin.com.

FAQ

What is the minimum order amount to qualify for free shipping on Garmin.com?

Free standard shipping is included on all Garmin.com orders £30 and over.
FAQ

Can accessory batteries be shipped via air?

No, accessory batteries cannot be shipped via air due to international and national shipping regulations.
FAQ

What is the return policy for Garmin merchandise?

Merchandise in its original condition may be returned for a refund within 30 days of purchase. Opened software, downloadable items, and custom products are nonrefundable.
FAQ

What is the duration of the Garmin warranty?

The Garmin warranty is a manufacturer’s warranty which provides rights in addition to those provided to you by consumer law. It has a duration of two (2) years as from the date you purchase your Garmin product.
FAQ

How can I contact Garmin for technical support?

For technical support from Garmin, the following contact information can be used:

  • Website: Visit the Garmin Support Center at support.garmin.com for frequently asked questions and resources.
  • Phone (USA): Dial 913-397-8200 or 1-800-800-1020.
  • Phone (UK): Dial 0808 238 0000.
  • Phone (Europe): Dial +44 (0) 870 850 1241.
  • Phone (Aviation Support): Dial 888-606-5482 or 913-397-8200.
  • Email (Aviation Support): Send an email to avionics@garmin.com.

Please note that the contact information may vary depending on the region and the type of support needed. It's always a good idea to check the official Garmin website for the most accurate and up-to-date information..

FAQ

About garmin.com Prices and Cost?

Garmin offers a variety of products and services, each with its own pricing. For instance, Garmin provides Subscription & Service Plans for compatible devices. In the aviation sector, Garmin has a Database and Bundle Pricing system where customers can select a device to view prices for database updates. For the Garmin InReach service, there is an annual plan with a $19.95 activation fee. The minimum commitment for the 'Safety' plan is around $144. Please note that all prices are subject to change without notice..

FAQ

About garmin.com Popular Products and Services?

Garmin.com offers a wide range of products and services. Some of the popular products include the Forerunner 955 Solar, a premium GPS running and triathlon smartwatch, and the Forerunner 255 series, everyday GPS smartwatches designed for serious runners. The Forerunner 55 is an easy-to-use GPS running smartwatch that encourages healthy lifestyles.

Garmin also offers the Tacx NEO 2T Smart trainer with a rebate for a free set of Tacx NEO Motion Plates. The Garmin Navionics+ provides high-quality marine cartography of coastal features, lakes, rivers, and more. The RV 1095 is an easy-to-use navigator with a 10” display, custom routing, and aerial views of your campground for a smooth arrival.

The Forerunner 165 series is a purpose-built GPS running smartwatch with an AMOLED display. The Venu 3 series are GPS smartwatches with up to 14 days of battery life, can make calls, and give personalized health insights. The HRM-FIT Heart Rate Monitor is designed for women, maximizes comfort, and accurately captures training data. The Index BPM is a compact, clinically validated smart blood pressure monitor with optional Garmin Connect integration. The Edge 1040 Solar and Panoptix PS70 are also popular products.

Garmin designs products that fuel people’s passions across five primary business segments: automotive, aviation, fitness, marine, and outdoor. Garmin has a smartwatch for every customer, whether the goal is staying healthy and active or pushing the limits of multi-sport performance. Some of the most popular product lines include: fēnix and Instinct rugged multisport watches, vívoactive, Venu, vívomove, and Lily Forerunner GPS smartwatches. Garmin also offers the MARQ collection of luxury tool watches and Approach wearables for golfers. The Descent watch-style dive computers help divers explore confidently above and below the water.

FAQ

How does Garmin Navionics+ work?

Garmin Navionics+ is a marine mapping solution that provides superior coverage, clarity, and detail with integrated Garmin and Navionics coastal and inland content. It includes Auto Guidance+ technology, which combines the best features of Garmin and Navionics automatic routing solutions to give a suggested dock-to-dock path to follow through channels, inlets, marina entrances, and more.

The ActiveCaptain Community feature provides community-sourced content with useful points of interest, such as marinas, anchorages, hazards, businesses, and more. Users can get recommendations from boaters with firsthand experience of the local environment.

For improved fishing and navigation, up to 1' contours provide a clear depiction of bottom structure for improved fishing charts and enhanced detail in swamps, canals, harbors, marinas, and more.

Daily Updates are available via the ActiveCaptain app for the freshest chart data every time out. High-resolution depth range shading lets users select up to 10 color shade options and view target depths at a glance.

The Shallow Water Shading feature allows for shading at a user-defined depth to give a clear picture of shallow waters to avoid. The Dynamic Lake Level feature allows users to adjust the map to display the lake’s current water levels to see which areas are accessible or too shallow to explore.

Garmin Navionics+ also includes High-Resolution Relief Shading and High-Resolution Satellite Imagery for superior situational awareness. The Sonar Imagery feature reveals bottom hardness clearly and in contrasting color, highlighting both subtle and dramatic transition areas on select lakes.

Garmin Navionics+ offers an improved look and feel with a vibrant color palette and greater detail of inland and coastal features to deliver a new, on-screen map presentation for more intuitive navigation on the lake or at sea.

FAQ

What is Garmin Pay?

Garmin Pay is a contactless payment solution that allows users to pay for items at select stores using a Garmin smartwatch. Much like other contactless payment options, the devices use near-field communication (NFC). At the store, a wave symbol on the card reader means it accepts contactless payments. This system for mobile payments works with contactless payment readers, letting you use the Garmin device on your wrist without having to reach for a wallet or your phone. This means that if you're out for a run with your Garmin and nothing else, you're not high and dry - you can still buy a drink or whatever else you need with your Garmin device and nothing else. Garmin Pay works anywhere that accepts contactless payments. Just look for the contactless payments symbol near card readers during checkout. While stores may not have a specific Garmin Pay accepted logo in their window alongside Apple Pay and Google Pay, you should be able to use your Garmin device to pay if you see a contactless payment symbol. To make a payment with Garmin Pay, press and hold the action button on your watch to bring up the Navigation Controls menu. Then, tap the virtual wallet icon and enter your four-digit passcode. You will be prompted to enter your passcode every 24 hours or after every time you put the watch back on after taking it off. Once the wallet is open, your last-used card will automatically appear, but you can always switch to a different card.

FAQ

How secure is Garmin Pay?

Garmin Pay is designed with privacy and security in mind. The card number is not stored on the device or Garmin’s servers, nor is it given to merchants when the device is used. Instead, watch-specific card numbers and transaction codes are generated every time a purchase is made. Garmin Pay uses near-field communication (NFC) technology to establish a secure connection between the device and the payment terminal. To enhance security, Garmin Pay uses tokenization. Instead of transmitting the actual card details, a unique token is generated for each transaction. The tokenized data is saved in an isolated safety chip in the device. It allows only authorized programs to access its contents, keeping sensitive data from malware or virus. This makes Garmin Pay a more secure, convenient way to pay.

FAQ

Can I use any credit card with Garmin Pay?

Garmin Pay works with many credit and debit cards from major banks. By adding supported cards into the Garmin Pay wallet, users can enjoy all the rewards and benefits of their physical cards, right on their wrist. More and more banks are supporting Garmin Pay all the time. However, some cards from participating banks might not be supported by Garmin Pay. Users are advised to contact their bank for more information. To check the availability of Garmin Pay for specific cards, users can select their bank location and card type on the Garmin Pay website. Notably, Visa and Mastercard are the two major credit and debit cards that support Garmin Pay.

FAQ

garmin.com Return Policy?

Garmin.com has a return policy where merchandise in its original condition may be returned for a refund within 30 days of shipping. However, opened software, downloadable items, and custom products are nonrefundable. The return process can be started online by submitting a return request.

As for the shipping policy, free ground shipping is included on Garmin.com orders with a subtotal value of $25 or greater, after any promotion or discount is applied. Ground shipping is not available to Alaska or Hawaii. Free second-day shipping is included on most orders with a subtotal value of $499 or greater, after any promotion or discount is applied. Shipping costs vary if shipping outside the U.S. and may include additional duties, customs fees or brokerage fees to be paid by the customer..

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